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Frequently Asked Questions
How long do I have to sign up for?
No minimum duration.
When can I get to my belongings?
Gate access to tenants 6am to 9pm, special arrangements may be made upon request.
How much notice must be given when I move out?
A week's notice, contact a manager to pro-rate unit.
Do you offer a mover?
We are happy to recommend moving services.
How can I make a payment?
By selecting pay now at the top right hand corner of your screen for a one time payment, by setting up reoccurring payments on the reserve unit password protected form, by phone, by mail, by using our secure after hours drop box or by visiting our office between the hours of 9 to 3 Monday-Saturday.
What if my account is overdue?
You get a six day grace period to make your payment, if you fail to make it, you get a $10 late fee for every month it’s late. After the grace period, you will be unable to access your unit until your balance has been paid in full.
What sizes do you have and how much do they cost?
See Storage Units, or call (970) 241-4480 for pricing and availability.
How do I calculate how much storage space to rent?
See Size Guide for more information.
What forms of payment do you accept?
All major credit cards, phone, mail, money order.
Do you sell moving supplies?
Yes, see Storage Solutions for more information.
© 2017 North Avenue Storage
Created by AC Custom Design